Privacy policy
Grove Herbal – Privacy Policy
Email: kstrading97@gmail.com
Address: No. 14A, Anna Nagar Second Cross, Marrakkanam Road, Opposite to Mannarsammy Kovil, Second Cross, Tindivanam, Tamil Nadu – 604001, India
1. Introduction
At Grove Herbal, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products. By using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, phone number, billing and shipping address when you make a purchase or contact us.
Payment Information: processed securely through our payment partners; we do not store your complete card or banking details.
Usage Data: including your IP address, browser type, and browsing patterns on our website.
Communication Data: details you provide when contacting our support or subscribing to our newsletters.
3. How We Use Your Information
Your information is used for the following purposes:
To process and fulfill your orders.
To provide customer support and respond to inquiries.
To send order confirmations, shipping updates, and related notifications.
To improve our website, products, and customer experience.
To comply with legal obligations and prevent fraudulent transactions.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your data only with:
Service providers (such as courier and payment partners) who help us operate our business.
Legal authorities if required by law or to protect our legal rights.
5. Data Security
We use appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies to enhance user experience and track website performance. You can choose to disable cookies through your browser settings, but some features of the site may not function properly as a result.
7. Your Rights
You have the right to:
Access, correct, or update your personal information.
Request deletion of your data, subject to legal and transactional obligations.
Withdraw consent for marketing communications at any time.
8. Retention of Information
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies separately.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
📧 kstrading97@gmail.com
🏠 Grove Herbal, No. 14A, Anna Nagar Second Cross, Marrakkanam Road, Opposite to Mannarsammy Kovil, Second Cross, 604001, Tindivanam, Tamil Nadu, India.