Terms of service
Grove Herbal – Terms of Service
Email: kstrading97@gmail.com
Address: No. 14A, Anna Nagar Second Cross, Marrakkanam Road, Opposite to Mannarsammy Kovil, Second Cross, Tindivanam, Tamil Nadu – 604001, India
1. Introduction
Welcome to Grove Herbal. By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with and be bound by these Terms of Service. If you do not agree, please refrain from using our website or products.
2. Use of Our Website
You must be at least 18 years old to use our website or make a purchase.
You agree not to use our website for any unlawful purpose or in a way that may harm, disable, or interfere with its operation.
We reserve the right to refuse service or cancel orders at our discretion if misuse or fraudulent activity is suspected.
3. Product Information
Grove Herbal offers herbal cosmetic and skincare products intended for external use only.
Our products are not meant to diagnose, treat, cure, or prevent any disease.
All product information, descriptions, and ingredients are provided for general information purposes.
Always perform a patch test before using any product to check for allergies or sensitivities.
4. Pricing and Payment
All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
We reserve the right to update prices or discontinue products without prior notice.
Payments must be made through the available secure online methods on our website.
5. Shipping & Delivery
Orders are usually processed within 1–3 business days after confirmation.
Delivery timelines vary based on your location.
Grove Herbal is not responsible for delays caused by courier partners, incorrect addresses, or unforeseen circumstances.
For more details, please refer to our Shipping Policy.
6. Returns and Refunds
We accept returns only for defective, damaged, or incorrect products.
Return requests must be made within 7 days of delivery.
Products must be unused and in original packaging.
For full details, please see our Return & Refund Policy.
7. Intellectual Property
All content on this website, including text, images, graphics, logos, and product designs, is the intellectual property of Grove Herbal.
You may not reproduce, modify, distribute, or use our content without prior written consent.
8. Limitation of Liability
Grove Herbal is not liable for any direct or indirect damages, injuries, or losses resulting from the use or misuse of our products.
We are not responsible for allergic reactions or sensitivities caused by product ingredients.
Our total liability, under any circumstance, will not exceed the purchase price of the product in question.
9. Third-Party Links
Our website may include links to third-party websites.
Grove Herbal is not responsible for the content, privacy practices, or reliability of such websites.
Accessing third-party sites is at your own risk.
10. Privacy
We value your privacy and handle all personal information according to our Privacy Policy.
By using our website, you consent to the collection and use of your data as described in that policy.
11. Modifications
Grove Herbal reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.
Changes will be effective immediately upon posting on our website.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu, India.
13. Contact Us
For questions or concerns about these Terms of Service, please contact us at:
📧 kstrading97@gmail.com
🏠 Grove Herbal, No. 14A, Anna Nagar Second Cross, Marrakkanam Road, Opposite to Mannarsammy Kovil, Second Cross, 604001, Tindivanam, Tamil Nadu, India.